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Terms and Conditions

Introduction 

Welcome to Artemis Distribution LLC (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website located at artemis.co and our eStore at store.artemis.co (collectively, the “Site”) and the services and products provided by Artemis Distribution LLC (collectively, “Services”).

Acceptance of Terms 

By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Site or Services.

Changes to Terms 

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

User Accounts 

To access certain features of our Site, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to update such information as necessary. You are responsible for maintaining the confidentiality of your account information and password. Notify us immediately at support@artemisdistribution.com of any unauthorized use of your account.

Product Information 

We strive to provide accurate and up-to-date information on our products. However, we do not warrant that product descriptions, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing and Payment 

All prices are listed in USD and are subject to change without notice. We accept the following payment methods: Visa, Mastercard, Discover, American Express. Any applicable taxes and shipping fees will be added at checkout. By providing a payment method, you represent and warrant that you are authorized to use the payment method provided.

Shipping and Delivery 

We ship to the United States only. Shipping costs and delivery times vary based on the destination and shipping method selected at checkout. Delivery times are estimates and may be subject to delays beyond our control. Please ensure that your shipping address is accurate and complete.

Return Policy

  • Devices/device parts:  Please contact support@artemisdistribution.com for more information.
  • Consumables: Returns for any type of consumable product (gel, oil, serums, skincare, etc) are not eligible for return due to health and safety standards.
  • Accessories: The product must be returned within 30 days of receipt. All refunds will be issued via the same payment method as purchase less a 15% restocking fee ($10 minimum applies). The customer is responsible for shipping costs on the return. We recommend adding tracking and insurance to your return shipment.

Please contact support@artemisdistribution.com to start your return.

Warranty

  • Devices/Device Parts/Consumables: If you are an Artemis partner, please refer to your original partner agreement for terms and conditions on Warranty coverage.
  • Therabody Products: Please refer to Therabody’s warranty page for additional information. https://www.therabody.com/us/en-us/warranty-support/
Therabody ProductsManufacturer Warranty
Theragun Elite1 Year
Theragun Elite w/ Wireless Charging Stand90 Days
Theragun Mini1 Year
TheraFace Pro1 Year
Holt/Cold Ring Set90 Days
  • Other products: No warranty unless specified.

Intellectual Property 

All content on this Site, including text, graphics, logos, images, and software, is the property of Artemis Distribution LLC or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from our content without our express written permission.

User Conduct 

You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. You also agree not to use the Site to distribute or post any inappropriate, offensive, or illegal content.

Privacy Policy 

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you agree to the terms of our Privacy Policy.

Limitation of Liability 

To the fullest extent permitted by law, Artemis Distribution LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or Services, even if we have been advised of the possibility of such damages.

Contact Information 

If you have any questions or concerns about these Terms & Conditions, please contact us at support@artemisdistribution.com.