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Neogen Annual Maintenance

Neogen

Neogen Annual Maintenance Service

$3,000.00

Description

Protect your investment and ensure your Neogen device continues to deliver precision and safety with our comprehensive maintenance service. Designed to optimize energy delivery and extend the lifespan of your device, this service includes:

  • Energy Verification: Calibration of output performance for consistent clinical results
  • System Integrity Check: Inspection of all internal parts and functional components
  • Gas Pressure Diagnostics: Pressure level verification and rigorous leak testing
  • Software Updates: Installation of the latest specifications for enhanced reliability
  • Deep Cleaning: Removal of internal dust build-up and sanitization of all surfaces
  • Operational Testing: Comprehensive performance audit to ensure peak efficiency

For systems serviced at our Service Center, maintenance also includes essential internal component upgrades to keep your technology at the forefront of the industry.

Recommended Service Frequency: Once a year to ensure safety and regulatory compliance.

Notice: Once you have completed your purchase, our support team will be in touch within 1 business day to coordinate your service with a Field Service Engineer or provide shipping instructions for our Service Center.
How does a subscription plan work?

Certifications:

SERVICE FULFILLMENT

  • Our support team will contact you within 1 business day of purchase to schedule your service.
  • Appointments can typically be scheduled as early as 2 business days from purchase, and usually no longer than 10 business days.
  • Service timelines will be confirmed when we reach out.
  • Please ensure your contact information is accurate so we can reach you promptly.

CANCELLATION & RESCHEDULING

  • Before Confirmation: Cancel anytime before receiving service confirmation from our team.
  • After Confirmation: Once your service date is confirmed, rescheduling requests are subject to a $100 fee.
  • Late Changes: Rescheduling requests made within 72 hours of your scheduled service will be treated as cancellations, and all fees will be forfeited.
  • We reserve the right to reschedule or cancel services due to unforeseen circumstances. You’ll be notified as soon as possible if this occurs.

SERVICE FULFILLMENT

  • Our support team will contact you within 1 business day of purchase to schedule your service.
  • Appointments can typically be scheduled as early as 2 business days from purchase, and usually no longer than 10 business days.
  • Service timelines will be confirmed when we reach out.
  • Please ensure your contact information is accurate so we can reach you promptly.

CANCELLATION & RESCHEDULING

  • Before Confirmation: Cancel anytime before receiving service confirmation from our team.
  • After Confirmation: Once your service date is confirmed, rescheduling requests are subject to a $100 fee.
  • Late Changes: Rescheduling requests made within 72 hours of your scheduled service will be treated as cancellations, and all fees will be forfeited.
  • We reserve the right to reschedule or cancel services due to unforeseen circumstances. You’ll be notified as soon as possible if this occurs.

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